In the event you are not satisfied with the quality of our product, you may return the frame to us for a refund. You are entitled to receive a refund for the full frame price and 50% of any additional lens add-ons, less shipping cost (Does not apply to designer frames).
It is very rare that the lenses produced by us are not as per your prescription, however, if so Overnight Glasses will issue you a full refund or an immediate replacement. Before contacting us regarding this issue it is best to wear your glasses for a period of 24 hours, as it usually takes the eyes time to adjust to a new prescription. In the event where you have entered the wrong prescription during the ordering process, Overnight Glasses will not be held responsible, but you can contact our sales department to claim an extra discount on future purchases.
If the product is lost in transit, Overnight Glasses will issue you a full refund or an immediate replacement. Please wait at least 14 days after receiving a shipment confirmation email before contacting us regarding domestic shipment and 21 days for international shipment.
If your eyeglasses arrive damaged, Overnight Glasses will issue you a full refund or an immediate replacement, however, we may ask you to send us a digital picture of the merchandise for our records.
Overnight Glasses is unable to provide any warrantee in such a case, however, you can always contact our sales department so that we can reach a reasonable resolution.
In such a case, you are entitled to receive a refund for the full frame price and 50% of any additional lens add-ons, less shipping cost.
Overnight Glasses may not be held responsible in this case, as the lens thickness depends upon the size of the frame, however, you may return your eyeglasses and receive a refund for the full frame price and 50% of any additional lens add-ons, less shipping cost (does not apply to designer frames).
In the event that you are not completely satisfied with your eyeglasses for any reason, you may return them to us for a replacement of the frame, and 50% of any additional lens addons, however you will be liable for the replacement shipping.
We can be reached at support@overnightglasses.com for any issues regarding your order. Please allow up to 24 hours for a specialist to get back to you.
  • All issues must be reported within 7 days of receiving your order.
  • Frames must be returned within 14 days of receiving them.
  • Any product returned after the allotted time is subject to a refund at our discretion.
  • Overnight Glasses may ask you to send a scanned copy of your prescription or a digital picture of the product, in order to resolve any issue in the best possible manner.
  • Before a replacement or refund is issued, Overnight Glasses must receive your original frame.